I’m in my way back from HNL trying to get home and as luck would have it, the plane that I was supposed to fly out on is broken. The kicker to that is that this A330 is broken in such a way that a part needs to be flown in from LAX. As fortune smiles on me even more, the inbound plane from LAX is delayed so everyone and their mother is rebooked on anything flying out. In my opinion, if you are flying a route with a particular plane, at least have repair parts at both ends to fix the damn plane! Now I paid over 2K to get lie flat seats, a meal, and entertainment system on my flight to and from HNL. After talking to Delta, all they can offer me is $200 Delta dollars and a $10 voucher for food. Now that in my humble opinion is totall bullshit and does not make up for the inconvenience of having to wait in the airport for another flight, having to connect through two cities instead of one, and having to give up all the creature comforts I PAID for. The $200 Delta Dollars is frankly an insult, I should get 2 round trip tickets anywhere on the fucking planet I want to go in First Class. I’d love to see a customer service rep deal with a sleep deprived baby waiting all this extra time and trying to sprint from one gate to another in 2 unfamiliar airports.
The gate agents were offering $400 and a night at a hotel to give up their seats for another flight the next day. I know that Delta should be able offer a first class paying customer more than $200 Delta Dollars for all my inconvenience. If that’s all they can do, then they have just lost a customer until United decides to fuck me over somehow. Congratulations Delta, I can now say you are the second worst airline next to US Airways in my opinion.
I’ll be sure to to light up Delta Airlines plenty on twitter in the next few days and maybe even on the Flyer Talk forums just for good measure. You can bet I’ll be flying United the next time I choose to go anywhere for vacation or even American over Delta after I milk them for all the travel vouchers I know are coming to me.